Infrastructure management involves overseeing the technical framework that supports your online store’s operations. This includes servers, databases, networking, and other components essential for the functioning of the ecommerce platform. Website management and maintenance involve the ongoing tasks required to keep your online store running smoothly, secure, and up-to-date.
WordPress Database Management
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WordPress Post & Page Categories and Tags
Infrastructure management
- Server performance monitoring and troubleshooting
- Data administration
- Continuous infrastructure optimization
- Infrastructure migrations
Website management
- Ecommerce application upgrading
- Performance tuning
- Timely security patching of an ecommerce application
Managed services for an ecommerce website typically encompass a range of offerings aimed at supporting the smooth operation and growth of the online store.
- Website Hosting: Managed hosting services ensure that your ecommerce website is hosted on reliable servers with optimal performance, security, and uptime.
- Website Maintenance: This includes regular updates, patches, and fixes to ensure your ecommerce platform is running smoothly and securely. It also involves monitoring for any issues that may arise.
- Performance Optimization: Managed services can help optimize the performance of your website, including speed optimization, database tuning, and caching strategies to improve user experience and conversion rates.
- Backup and Disaster Recovery: Regular backups of your website data are essential to protect against data loss due to accidents, cyber attacks, or hardware failures. Managed services can ensure that backups are performed regularly and that there’s a solid disaster recovery plan in place.
- Content Management: Managing product listings, descriptions, images, and other content on your ecommerce website can be time-consuming. Managed services can provide assistance with content updates, product uploads, and ensuring content is optimized for search engines.
- Customer Support: Providing excellent customer support is essential for ecommerce success. Managed services may include handling customer inquiries, order tracking, returns, and exchanges to enhance the overall customer experience.
- Scalability and Growth Planning: As your ecommerce business grows, you’ll need to scale your website and infrastructure accordingly. Managed services can assist with capacity planning, scaling resources, and implementing strategies to support your business’s growth.